Refund policy

Return & Refund Policy

We want you to love your purchase! Because we work with third-party suppliers to ship products directly to you, we are unable to accept physical returns.

Refunds & Replacements If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at phyllis@mikozoe.com and we'll make it right with a full refund or replacement — no need to return the item.

Order Cancellations Orders can be cancelled within 24 hours of purchase. After that, your order may already be in fulfillment and cannot be cancelled.

Non-Refundable Situations

• Customer ordered the wrong size or color
• Change of mind after 30 days
• Delays due to customs or carrier issues outside our control

For any issues, reach out to us at [your email] — we're happy to help!